Thanks for purchasing your new Roofnest! Installation is straightforward in most cases and requires no special skills or tools.
You need to a minimum of two horizontal crossbars that are at least 36” wide for the Sparrow (42” or greater preferred) and 48” wide for the Eagle (52” or greater preferred).
The shape of the crossbar (aero, round, square) does not matter but their dimensions do. The mounting hardware included with your tent will work for 95% of roof rack crossbars out there. Your crossbars must be no more than 3.5 inches across or 1.5 inches thick – if your crossbars are bigger than this you will need to purchase separate mounting hardware – email us at firstname.lastname@example.org and we can suggest some options.
Your crossbars need to be at least 30” apart (front to back) for the Sparrow and 33” apart for the Eagle (36” and 38” apart preferred, respectively). This will properly distribute the weight of the tent and its occupants.
There needs to be enough clearance between the roof of your vehicle and the top of your crossbars to be able to fit your arm in so you can tighten the mounting hardware. We have seen that the stock crossbars on many makes of vehicle do not provide the proper clearance to make installation easy – in these cases an after-market crossbar solution is recommended – email us at email@example.com for suggestions.
Step 1: Unbox the Roofnest by removing the top cover on the cardboard box.
Step 2: Remove the plastic film protecting the top and bottom shells of the Roofnest.
Step 3: Open the Roofnest by undoing the straps on one end only and pulling up that end. Remove the black nylon bag inside the Roofnest containing the mounting hardware and ladder. Close the Roofnest by pushing or pulling the open end down and fastening just the spring-lock buckles.
Step 4: Place the Roofnest onto your crossbars. You don’t need to worry about lining up your Roofnest just yet.
Step 5: Set up your mounting hardware by inserting a bolt into a mounting bracket to form a mounting set. Begin putting the mounting sets into the two mounting rails on the bottom of the Roofnest – two sets for each corner. You’ll need to lift the Roofnest slightly to get one of the two bolts at each corner onto the other side of your crossbar.
Step 6: Place each of the four mounting plates onto the two bolts at each corner and thread the included nuts onto the bolts (but do not tighten them). Some Roofnest models have 13mm nylon-locking nuts and others have black plastic knobs. A 13mm ratcheting wrench is included in models with the nylon-locking nuts.
Step 7: Now it’s time to orient the Roofnest so that it is centered where you want it. If the mounting hardware is loose then you should be able to move the Roofnest so that it is lined up on your roof where you want it.
Step 8: Tighten all the mounting hardware hand tight. Drive your car 10-20 miles and check all the nuts to make sure they are still tight – sometimes the Roofnest will shift and so you may need to orient before you tighten again.
Periodically check the mounting hardware to ensure that it stays tight and the Roofnest is secure.
Now go camping and enjoy!
Instructions for Receiving your Roofnest Shipment
Roofnest works with UPS Freight LTL to provide fast and reasonably-priced shipping services to our customers so you can get out camping sooner!
More on this below, but it is extremely important that you inspect the box and tent for damage BEFORE you sign to receive the tent. Once you sign, you are affirming that you received the tent in perfect condition so please make sure you know that it is prior to signing. Please see below for further information.
Roofnest ships from our warehouse in Los Angeles and once they leave the warehouse, UPS will email you a Tracking Number/ PRO number (email firstname.lastname@example.org if you do not receive a tracking number). You can click on this number and you will be directed to the UPS Freight LTL website which will give you the shipment progress of your order. UPS will contact you to set an appointment for delivery.
You can also use this link and your tracking number:
UPS will call you to schedule the final delivery but we highly recommend you call them first and make sure that the final delivery is scheduled when you are home – you will need to be present to sign for the delivery.
Accepting your Roofnest Delivery
When the trucking company arrives, they will pull the box off the truck and ask you to sign the bill of lading to clear the delivery. DO NOT SIGN until you have inspected the tent – especially if the box appears damaged in any way. TAKE YOUR TIME and please take these important steps:
- If you see any damage to the box, write on the bill describing the damage to the box and add “Condition of contents subject to further inspection.” PLEASE DO THIS EVEN IF YOU THINK THE TENT IS 100% FINE. Make sure you are able to fully inspect the tent before signing for the delivery.
- If you see damage to the actual tent itself, you must decide whether to refuse the shipment or not.
- If you refuse the shipment you must carefully and completely notate the damage on the delivery ticket and also write “shipment refused due to damage”. Roofnest will send out another tent if we have stock on hand (otherwise you will have to wait for our next available stock or choose a different model/color – your choice).
- If the tent is damaged but you choose to keep it, you must carefully and completely describe the damage on the delivery ticket before signing it and also write “Subject to further inspection”. Roofnest will work with you to repair the damage or compensate you a reasonable amount.
Remember, you can always write “Subject to further inspection” if you are unsure.
It will be difficult or impossible to get compensation from the shipping company or get a replacement tent if you find damage after you sign the document stating no damage.
Once you have accepted your delivery and have your tent, you can proceed to the Installation Instructions on our website at:
Thanks for purchasing a Roofnest!!