The Roofnest Limited Warranty
When you buy a Roofnest product we want you to have an excellent experience purchasing and enjoying it. We provide a one year warranty to the original purchaser against manufacturer defects covering workmanship, parts, and materials which fail under normal use.
During this initial period Roofnest will correct the issue through repair or replacement at no cost. After the first year, we will repair and/or replace parts, materials, etc on a case-by-case basis for failures due to normal use. Roofnest does not cover problems due to user error, neglect, or acts of God. We will, however, work with you to get replacement parts and help with repair wherever possible.
If you ever encounter an issue with your Roofnest product after the warranty period is over you can count on excellent customer support. We can get spare parts (struts, awning poles, zippers, etc), help suggest fixes, and generally work with you to keep your Roofnest product in top shape for years to come!